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Business Analyst I
Ref No.: 19-07077
Location: Westborough, Massachusetts
Business Analyst I
Biopharmaceutical Industry
Westborough, MA 

Pay: $32.14 / hour
Schedule: 8 hours/day, 5 days/week, 40 hours/week

Join a global biopharmaceutical company committed to healthcare solutions from prevention to treatment.  They turn scientific discoveries into medicine to improve human health.  Every day they dedicate their most important resource, the people, to support patients and families through their health journey.

We are searching for a Business Analyst I who will be the Liaison between business and IT.
  • Gather user requirements, interact with the business users, manage individual project implementations
  • Contribute to the development of the functional requirements and the functional design, working closely with all project stakeholders, developers, software vendors and system integrators
  • Overall and detailed design of the system interfaces, programming / processing, storage and display
  • Performance tuning and optimization
  • Communicate and manage change in requirements over the project life cycle; partner with the project manager to assess the impact on the project scope
  • Identify and manage areas of risk related to requirements and design
  • Work closely with the business users to make sure that all master data and metadata as it relates to the solution is setup accurately
  • Plan, facilitate and perform unit testing and integration testing on solution modules
  • Generate test data and test scenarios, execute the generated test scripts, record the deviations and drive their resolution and closures
  • Troubleshoot and triage issues recorded in the bug tracking system, identify the root cause, either fix or assign to the appropriate team member to resolve the issue. Monitor and track the issues until completion and closure
  • Contribute to the creation or update of the business and IS related standard operating procedures (SOPs), standard work instructions (SWIs), training materials, etc. as needed for implementation of the new functionality and corresponding processes
  • Documentation will be consistent with *** ITS standards as provided.
  • Understanding of data modeling and complex database schemas
  • Thorough understanding of the principles of computer systems validation, SDLC methodologies and testing best practices
  • Experience working with relational databases (Oracle or MS SQL Server)
  • Experience writing, understanding and optimizing SQL queries (Oracle PLSQL, T-SQL)
  • Programming experience with at least one of the major programming languages; Visual Basic, Java, C#, C++, etc.
  • Experience with validation of IS computer systems in an FDA regulated environment; Experience with 21 CFR Part 11 Compliance is desired
  • Strong consulting service delivery background from project scoping through support and maintenance
  • Strong analytical, problem solving skills and attention to detail
  • Ability to work with minimal supervision
  • Understanding of software development lifecycle and master data management principles
  • Experience with ITS systems interfaces and experience working with global projects is desired
  • Understanding of document management principles is desired
  • Demonstrated technical writing and oral communications skills
  • This person will work directly with cross-functional teams and must have strong interpersonal skills

Bachelor’s degree: Computer Science, Mathematics or other Business / Science
3 years of experience implementing enterprise software systems

English ( Speak, Read, Write)