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Enrollment/Billing Associate Analyst
Ref No.: 19-07037
Location: Bethlehem, Pennsylvania
Enrollment/Billing Associate Analyst

Location: 1455 Valley Center Parkway Bethlehem, PA
Pay: $16.50/hr 
Schedule: M-F 8:00am - 5:00pm
Contract: 12/03/2019 - 03/28/2020

Come join a Fortune 500, Global Leader in Healthcare!

Role Summary:
  • Perform quality reviews of under $500K New Business accounts to ensure accuracy and consistency with administrative procedures and guidelines.
  • Complete assigned portions of simple to moderately complex audits and work with necessary internal and external business partners to drive resolution of quality errors, open over/under balances, and premium calculation errors.
  • Candidates will also process Sales Compensation forms through detailed analysis and review of premium payments and census data.
 
Responsibilities:
  • Complete assigned portions of under $500k New Business account validations.
  • Document observations and conclusions of validations performed and drive error correction and resolution of open over/under balances.
  • Partner with internal and external business partners on premium calculation education/training to ensure accuracy of payment calculations.
  • Use all appropriate systems and validation tools to effectively accomplish quality results.
  • Comply with Sarbanes-Oxley (SOX) policies and procedures at all times.
  • Comply with departmental policies regarding ethical and proper use of company equipment, including internet access, email and phone usage, in compliance with Company Information Protection Policy (CIP).
  • Utilize effective communication, courtesy and professionalism in all interactions, both internally and externally.
  • Provide client specific instruction on premium calculations and billing tools.
  • Assist with special projects related Intake, categorize and address, team mailbox email inquiries
  
Qualifications:
  • Basic understanding of Group Insurance products and functional processes preferred.
  • Knowledge of accounts receivable policies and procedures.
  • Strong organizational skills, attention to detail and results oriented.
  • Ability to multi-task and work with a sense of urgency in a fast paced environment.
  • Strong customer service focus necessary for working with internal and external business partners.
  • Strong communication, presentation, and interpersonal skills.
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, Access).

Education:
  • College Degree or equivalent work experience required