Previous Job
Operational Excellence Manager
Ref No.: 19-05706
Location: South San Francisco, California
Join a Team that Lives to Improve Lives!
"People come from across disciplines and across the world to solve our most challenging medical conditions. You'll find inspiration in our passion for biotechnology, our purpose to positively impact the lives of millions of patients and our dedication to our people. Joining our team means being part of a tradition of inquiry that will change the world. It means embracing our failures as much as our successes. It requires a willingness to look beyond the edge of what's possible. And a focus on doing the day-to-day work that makes great science happen.”

The Faster Filing program is currently working on identifying acceleration opportunities to significantly and sustainably reduce the time to file a submission. In doing so, the PD Excellence Operational Intelligence group has been tasked to facilitate and coach subject matter experts in the filing process to implement within 2019 solutions that contribute to the goal of reducing the overall filing time.

Tasks & Responsibilities:
  • Update, maintain and develop further key elements of the PDEx Operational Intelligence Service Model by:
  • Developing and documenting current and future state process maps (level 1 to 4) under BPMN 2.0
  • Process mining data, systems, people and process artifacts to ensure enough detail is available for designing the specifications for the new accelerated filing process
  • Developing, documenting and achieving sign off of SIPOC, RACI and other similar documents associated with the process maps.
  • Facilitate, document and follow up on frequent interviews or micro sprints with SME's intended to refine the details of the identified solutions for acceleration
  • Co-facilitate, co-develop further workshops/sprints with stakeholders for testing of solution prototypes
  • Maintain and sustain the business rhythm with the assigned stakeholders and SME's, including keeping track of quality and timeliness of deliverables associated with the project plan

Required Skills:
  • Bachelor's or higher education
  • Team player who is able to deliver, collaborate
  • Proven experience in running global operational excellence projects, aiming at improving the performance of business processes
  • Demonstrable Lean management experience
  • Demonstrable Project Management experience
  • Significant Lean Six Sigma projects
  • 5 years of experience facilitating workshops, such as Kaizen events or Lean management events or Agile
  • Proven experience with stakeholder management, customer facing roles at different levels of the organization (senior leadership AND SME's)
Preferred Skills
  • Agile or SCRUM methodology experience; SCRUM master role preferred
  • Project Management Professional or equivalent certification
  • Lean Six Sigma certification; Green Belt desired, Black Belt preferred
  • Signavio, Adonis or other professional process modeling experience
  • Excelling document management practices (documentation in Word, PP, Excel)
  • Experience with System/software architecture
  • Experience with ERP or similar software development projects (design and implementation)