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Business Analyst I
Ref No.: 18-04561
Location: Clarks Summit, Pennsylvania

Position: Business Analyst

• Availability that covers a shift that would end by 8pm EST, 12pm – 8pm is the suggested shift.
• Physically Located in Clarks Summit, PA office - remote work is not an option

Job Description: Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities. Negotiates agreements and commitments by facilitating communication between business unit(s) and IT. Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field, or equivalent work experience. 

Requried Skills 
• Must use ServiceNow, Outlook shared mailbox feature, Box, Skype, Excel, PowerPoint, WebEx. ServiceNow end user interface skills/experience are critical; development is not required.
• Must strictly follow documented procedures
• Comfortable interacting with key senior level IT and business stakeholders.