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Employer Support Coordinator
Ref No.: 18-04462
Location: Milwaukee, Wisconsin
Pay Rate : $ 15.00 - 16.00 /Hour
Manage and complete assigned one-time or recurring tasks for Business Partners timely, efficiently, and accurately
Completion of problem resolution for Business Partners in a professional and timely manner.
Read and respond in a professional and timely manner to all correspondence.
Proactively maintain ongoing communication. Effectively source and identify client needs, gain feedback on service levels. Follow through with meeting identified needs and/or escalate to management level.
Handle confidential and non-routine information. Maintain confidentiality of all corporate, client, and research matters.
Present HSA information in a group setting including webinars.
Identify process improvement opportunities, initiate correct action, and communicate this to management.
Assist the Business Relations Department during peak timeframes.
Work with current clients to adjust non-profitable behaviors.