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Marketing Communication Specialist
Ref No.: 18-04108
Location: Dublin, Ohio
Sr. Specialist, Ecommerce and Marketing Operations

The Ecommerce Operations Specialist reports directly to the Sr. Manager of Web Production & Operations. This role is responsible for managing day-to-day operational processes for a team of web producers and works closely with internal partners to complete their larger, strategic business objectives.

Responsibilities:
•Manage projects from inception to execution, both large scale and daily initiatives.
•Build requirements, project kickoffs, timelines, and organizing working teams to understand the path to completion.
•Oversee intake process for operational projects and tasks that help drive revenue and sales in support of business objectives.
•Identify resources for projects and manage the execution of those projects to ensure they are completed according to the set timelines, budgets, and KPIs.
•Drive IT projects in an agile project methodology to work through current state and maintenance work.
•Serve as a product owner with IT for our content management system and subsequent improvements.
•Identify trends and insights and optimize spend and performance based on the insights.
•Review and document existing processes and look for enhancements in work execution to strive for operational excellence.
•Share out results and project status with team members and external partners.
•Own relationships with business partners including, but not limited to, analytics, production, product team, IT, etc.

What is expected of you and others at this level
•Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
•Works on projects of moderate scope and complexity
•Identifies possible solutions to a variety of technical problems and takes actions to resolve
•Applies judgment within defined parameters
•Receives general guidance may receive more detailed instruction on new projects
•Work reviewed for sound reasoning and accuracy

Qualifications
•Strong project management background and experience.
•Strong understanding of agile and waterfall project methodology
•Attention detailed.
•Strong communication and relationship building skills.
•Bachelor's degree in a related field, or equivalent work experience, preferred.
3+ years' experience in related field, preferred.


Shift: 9 a.m. – 5 p.m.