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Billing Representative
Ref No.: 18-04027
Location: Tampa, Florida
Title: Billing Representative 
Duration: 09/10/2018 - 03/09/2019 (possibility of contract extension or conversion depending on need, performance, etc.)
Compensation: $15.00/hr
Location: Tampa FL 33647

Job Description:
Provides billing administration and solutions to Client group customers across all markets, products and customer billing arrangements. Responsible for the overall customer billing experience and delivering service excellence to standard group customers.

Key Responsibilities:
  • Performs functions critical to the accuracy of billing for assigned group customers including: daily review and analysis of error reports; suspense management; billing vs remit discrepancies; billing master schedule updates; final bill hold review and release; eligibility updates and identification of D&U.
  • Completes group level reconciliations and payment history review. Makes decisions regarding refunds, write-offs and reinstatements.
Required Experience:
  • Demonstrated customer service skills with the ability to communicate both verbally and in writing. Experience handling pressure situations with professionalism and tack.
  • Demonstrated math problem solving skills, including attention to detail, analytical thinking and decisiveness.
  • Prior billing experience including reconciliations and payroll processing.
  • Experience with insurance/financial systems.
  • Advanced knowledge of Excel.