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Customer Service Rep
Ref No.: 18-03473
Location: Aurora, Illinois
Job Title: Customer Service Rep
Duration: 08/17/2018 - 02/16/2018 (possibility of contract extension or conversion depending on need, performance, etc.)
Shift:  8:00 – 4:30pm 
Compensation: $13.51/hr
Location: Aurora, IL 60504

Job Duties:
  • Processes group short term disability claims
  • Handle overflow of claims
  • Performs support tasks related to claim setup 
  • Prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
Requirements:
  • Requires a high school diploma or equivalent
  • 0-3 years of experience in the field or in a related area
  • Must have knowledge of customer service best practices
  • Proficient in Microsoft Office environment, and ideally types 40+ WPM