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Care Coordinator (OH)
Ref No.: 19-06863
Location: Dublin, Ohio

Seeking a Care Coordinator to assist a customer service department in Dublin, OH! This role is with a Fortune 100 global healthcare company that genuinely tries to generate the most cost-effective care for patients. The company provides medical products, pharmaceuticals and cost-effective solutions, connecting patients, providers, payers, pharmacists, and manufacturers for integrated care coordination and better patient management. This is the perfect opportunity to get your foot in the door with a Fortune 100 leader in the healthcare industry servicing over 60,000 locations!

Responsibilities:

• Handle customer call overflow
• Place outbound calls to PBM (pharmacy benefit management) helpdesks
• Enter data
• Send scripted emails to customers
• Place outbound calls to customers using a script
• Complete low reimbursement submissions for MAC appeals

Qualifications:

• High School education required
• Strong communication skills
• Team player
• Customer service experience, comfortable with speaking to customers on the phone
• Organized and detail-oriented

-CANDIDATES MUST BE WILLING TO UNDERGO A BACKGROUND CHECK AND DRUG SCREEN PRIOR TO EMPLOYMENT-

Schedule: Monday-Friday, 9am-6pm, 40 hours per week
Pay: $15 per hour
Start Date: 11-18-2019
Contract Length: 3 months, extension to be determined by the manager every 3 months
Interviews: On-site, 30 minutes