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Technical Writer
Ref No.: 18-19208
Location: Atlanta, Georgia
Allstates Consulting Services is seeking a Technical Writer for a long-term contract assignment with our client in Atlanta GA (Buckhead area) to support their Environmental Health (EHS) and Safety and Quality Assurance groups.
  • In this role, you will develop, design and write documentation to be used the Department of Safety and Quality Assurance for internal and external use. Documents may be distributed to entities and interested parties conducting business with the Client.
  • This may include the Federal Transportation Administration, Georgia Department of Transportation, the American Public Transportation Association, other trade associations and any Authority having jurisdiction.
  • Such documentation will include: Technical manuals, reports, policies, processes, procedures and guidelines.
  • The technical writer will collaborate with other staff to develop training materials, compile and organize technical data from various warehousing sources, create comprehensive presentations, review and revise existing departmental policies and procedures.
  • At times, the technical writer will be required to conduct research, assessments and other fact-finding measures to complete assigned task.

QUALIFICATIONS
  • Bachelor's Degree in Technical Writing, Communications, English or a related field.
  • 5 years minimum experience in professional technical writing.
  • Must have demonstrated accomplishments of having worked in various technical disciplines.
  • Must possess expert proficiency with Microsoft Suite (i.e. Word, Excel, PowerPoint; Adobe Acrobat Professional and DC, Visio, SharePoint or similar software).
  • Excellent time management skills and the ability to multitask are essential.
Deliverables
  • Review and revise the Office of Quality Assurance policies, procedures and manuals
  • Update SharePoint sites for the Office of Quality Assurance and Program Management
  • Review contractual letters and memos for capital improvement projects (Notices of
  • Rejection, Claims, etc.)
  • Facilitate and manage development of monthly Bulletins for the Quality department
  • Facilitate and manage completion of Quality Assurance Weekly Status Report
  • Support Director of Quality Assurance with internal/external communications, presentations, reports
  • Develop educational and training manuals and materials
  • Develop campaign materials for informational and public awareness initiatives