Previous Job
Data Center Project Manager
Ref No.: 18-16972
Location: New Albany, Ohio
Primary Roles & Responsibilities:
  • Execute North America Commercial Services (NACS) PMO standards, processes and methodologies in a consistent manner for project planning and execution activities including: scope definition and management; task and resource scheduling; cost and price budgeting; quality review and assurance; client relationship management; project team management; and overall change management.
  • Mentor and manage the delivery and execution of data center project through a balance of best-in-class and pragmatic project methodologies and practices that achieve KPIs and meet or exceed business results, client satisfaction and SLAs.
  • Direct all phases of project from inception through completion. 
  • Develop and administer the budgets, schedules, and technical performance standards. 
  • Participate in the negotiation of contract and contract changes. 
  • Oversee the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract. 
  • Act as primary customer contact for project activities, leading project review sessions with clients to discuss overall performance. 
  • Establish milestones and monitor adherence to master plans and schedules, identify problems and obtain solutions, such as allocation of resources or changing contractual specifications. 
  • Direct the work of employees assigned to the project from technical, professional, or administrative areas.
  • Issue and communicate project status to leadership, steering committee and other stakeholders as appropriate.
  • Onboard team members to the program, facilitating orientation and training on key processes and tools.
  • Manage project issues/risks in a timely manner, escalating when necessary.
  • Foster collaborative working relationships within NACS operations and across all levels and departments of the organization to execute program management activities and company priorities.
  • Promote continuous growth of project management practices within the PMO and organization to achieve client and organizational objectives.
  • Achieve performance targets established by leadership for applicable Key Performance Indicators. 
  • Act as point-of-escalation for the project.
  • Manage change control process and scope in accordance with mutually agreed Change Management process.
  • Manage Project control fundamentals:  monitoring, anticipating potential problems, identifying project conflicts, taking corrective action, resolving issues, managing scope, schedule, cost, profit and budget, project reporting, quality review and assurance. Issue and communicate program status to leadership, steering committee and other stakeholders as appropriate.
Skills & Abilities:
  • Strong working knowledge of large-scale (i.e. > 500,000 sq. ft.) data center infrastructure (i.e. structured cabling, networking, rack-and-stack, etc.), gained from prior experience as Project Manager working in the data center environment.
  • Strong leadership, decision-making, and delegation skills are a must.  The work environment is a high-paced environment and will require a poised, strong leader to keep the team ontrack, motivated, and moving in the same direction.
  • Minimum of 10 years Project Management experience within the technology services industry which includes:  overseeing multiple prime contracts; preparing and delivering briefings and recommendations to leadership on a regular basis; managing complex customer requirements across all aspects of cost, schedule, and quality.
  • Strong working knowledge of both Waterfal and Agile project management philosophies and the ability to incorporate both into the project as needed. 
  • Strong understanding of Earned Value Management (EVM) and experience in EVM tools, particularly Primavera P6.
  • Strong decision making and delegation skills.   Need to be able to make key decisions on the fly and delegate work appropriately when faced with time constraint challenges and changes to the project schedule.
  • Superior collaboration and communication skills: team building, conflict resolution, stakeholder management, risk management, product management, negotiation & decision making, ability to work and motivate in a team environment and overall change management.
  • Self-motivated with a strong ability to plan/organize workloads.
  • Excellent professional service philosophy and understanding the challenges in providing superior customer experience at a national level while controlling costs.
Required Education Level:
  • Bachelor's Degree or equivalent, relevant experience
Area of Study / Degree:
  • BA, Project Management, Engineering, IT or business is desired but not required
Certifications (Required or Preferred):
  • PMP, RCDD, DCDC desired but not required
Minimum Total Work Experience:
  • 10 years minimum work experience
Minimum Specialized Work Experience:
  • 7+ years' experience managing large-scale data center implementations
  • 5+ years' experience working with General Contractors and other trades.
  • Consulting experience a plus