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PC Support Technician - Mid-Level
Ref No.: 18-16639
Location: Richland Hills, Texas
Shift 8-5

Resolves desktop and software failures. Performs onsite and offsite repair of personal computers, printers, scanners. Provides personal computer software application support and troubleshooting. Conducts end user training on personal computer applications and network systems. Performs backup of user and system files essential to daily operations and disaster recovery. Participates in network upgrades and system rollouts. Documents network/PC equipment moves and maintains an accurate database of Time Warner owed network/PC. equipment. Skills equivalent to 3-5 years in comparable position.
Skill/RoleLevelYearsPreferenceAbility to Multi-taskGuru3.0PreferredSoftware Installation & UpgradeGuru3.0PreferredWindowsIntermediate3.0PreferredDellIntermediate3.0Preferred
Certification Credential Preference Comments
Microsoft Certified Systems Administrator Windows 2000/2003 Preferred