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Project Coordinator - Austin
Ref No.: 18-16546
Location: Austin, Texas
 
Responsible for scheduling and assigning all Move/Add/Change (MAC) and Break-fix cases including communicating, tracking, reconciling, and documenting the cases accurately within designated guidelines (SLAs). Responsibilities require working with customers, subcontractors, internal technicians, and consulting personnel to complete assigned MAC/Break-fix cases to the customers' satisfaction within an aggressive SLA environment.

Operating Hours are 24x7, shift 10-1900 or 1400-2300 M-F, but can change due to business needs so flexibility is required. No on call.

2-3 Years experience would be ideal, no certs needed

TOP 2 required skills that candidates must have:
1.) Flexibility
2.) Dispatch/Support Center experience