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Implementation Specialist
Ref No.: 18-14475
Location: Alpharetta, Georgia
Implementation Specialist

 In this position you will provide in-depth consulting services, using advanced functional knowledge, and advanced product expertise to manage implementations consistent with Total Client Experience solution delivery. Consultants collaborate with the clients to analyze existing systems, policies and procedures in connection with client business objectives. They apply industry knowledge, using sophisticated functional and product expertise, to optimize configurations and utilization. Consultants recommend modifications to client systems, policies and procedures to further business and implementation objectives. Consultative professional advice may be fee based, depending on the circumstances.
Consultants have Project Management level accountability. Depending on the scope and complexity of the project, and available staffing, Consultants often act in a capacity equivalent to a Project Manager.
Consultants coordinate with other departments and work as part of an integrated team to address and resolve product, service and client-relations issues that implicate the overall framework, quality and standards of implementation services, and the development of new/revised approaches and techniques. Until the client is transitioned to the new platform. Consultants manage the client relationship.

Training will be provided. 

Consultants must have strong communication and a passion for working with their clients.