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IT Infrastructure Expert
Ref No.: 18-01984
Location: Irving, Texas
IT consultancy work for an Energy utility. They have acquired various smaller utilities and are having trouble consolidating the IT infrastructure, people organization, processes, call routing etc. They are wanting for a 12 week engagement for a consultant that will visit the customer in Denver and understand the current IT infrastructure, processes, pain points and then work with the Nokia team to provide the recommendations for IT consolidation, IT upgrades, Organizational restructuring, process improvement, KPI tracking etc. Our requirements were as follows: - IT infrastructure experience with networking (Cisco and/or telephony products) - ITIL trained or certified (https://en.wikipedia.org/wiki/ITIL) - ETOM trained or certified (https://www.tmforum.org/business-process-framework/) - COBIT (Control Objectives for Information and Related Technologies) trained or certified https://en.wikipedia.org/wiki/COBIT - Previous experience working with Utilities or Energy companies is a plus - Experience with process management and organization - Some travel to Denver