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Senior Claim Specialist
Ref No.: 17-21779
Location: Alpharetta, Georgia
Pay Rate : $ 35.00 - 42.00 /Hour

Senior Claims Specialist – EPL

Client is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Client provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

Responsible for investigating; settling high exposure, high risk Employment Practices Claims. Insure high level of customer service and claim file quality.

Duties may include, but are not limited to:
  • Confirms coverage of claims by reviewing policies and documents submitted in support of claims.
  • Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit.
  • Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
  • Directs and monitors assignments to experts and underlying defense counsel.
  • Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure.
  • Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
  • Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable.
  • Travels to conferences, mediations, and trials as necessary.

  • Ability to handle demanding caseload of claims pertaining to Employment Practices Liability and provide business support.
  • Approximately 5+ years claims and/or legal experience in the EPL area including evaluating and resolving complex matters.
  • Law degree preferred.
  • Excellent verbal and writing skills.

  • Identifying and evaluating coverage issues, preparing comprehensive coverage letters and analysis, retaining and managing coverage counsel through trial, and developing and managing strategy for complex coverage litigation.
  • Evaluating exposure through an in-depth analysis of legal and factual issues, retaining and managing litigation counsel through trial, developing and managing strategy for complex litigation;
  • Attending arbitrations, mediations, trials.
  • Developing resolution strategies and negotiating settlements.
  • Presenting litigation strategy for complex litigation to senior claims management and underwriting staff
  • Support business leaders on an as needed basis on various claim and underwriting related issues and marketing meetings.

  • Ability to work independently and assimilate learning materials on many different subjects from various sources.
  • Excellent interpersonal communications and negotiation skills.
  • Ability to deal with customers in a professional manner.
  • Authoritative knowledge of Chubb coverage, products, services, and liabilities.
  • Ability to self-motivate and self-start.
  • Ability to make independent decisions using ACE best practices for guidance.
  • Excellent verbal and written communication skills.
  • Strong interpersonal, negotiation and customer service skills.
  • Capable of dealing with highly visible and demanding customers.
  • Must be able to effectively work in a team environment.