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Senior Claim Specialist
Ref No.: 17-21774
Location: New York, New York
Description

Client is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Client provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

POSITION RESPONSIBILITIES:
  • Appropriately evaluate and estimate damages while inspecting loss site(s)
  • Analyze first reports and promptly contacting insured/claimants.
  • Effectively evaluate contract language and identify coverage issues.
  • Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.
  • Maintain an active file diary to more file toward resolution.
  • Recognize and pursue recovery.
  • Adhere to all statutory and regulatory fair claims practices.
  • Recognize and identify potential fraudulent claims.
  • Effectively control the use, work product, and expenses of outside vendors.
  • Effectively evaluate claim facts and negotiate claim settlements.
  • Develop and maintain strong business relationships with internal and external customers.
  • Serve as a technical resource to lesser experienced Adjusters on the team.
  • Successfully contribute to the development and delivery of the team's goals, objectives and results.
  • Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs.

KNOWLEDGE, SKILLS & ABILITIES:
  • Full knowledge of Personal and commercial insurance contracts, investigation techniques, legal requirements, insurance regulations and proficiency in computerized property loss estimating programs.
  • Ability to work effectively with a wide variety of people.
  • An aptitude for evaluating, analyzing, and interpreting information.
  • Excellent verbal and written communication skills.
  • Ability to work well in teams.
  • Innovative thinker with ability to multi-task.
  • Strong customer service skills.
  • Very comfortable working with computers including taking notes while on the phone while toggling between different computer programs.
  • Willing to be flexible in work hours (occasional weekend, overtime for CAT).
  • Current Claims Adjuster licenses in one or more states preferred but must be willing to obtain additional state licensures.

EXPERIENCE & EDUCATION:
  • Bachelor's Degree preferred or equivalent experience.
  • Minimum five years of property claims adjusting experience.