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Desktop Engineer
Ref No.: 18-00227
Location: Franklin, Tennessee
Position Type:Contract
We are looking for a Senior Desktop Engineer with Mergers & Acquisitions experience to augment the Desktop Engineering team. This person will be tasked with re-imaging pc's within newly acquired companies, engineering technical solutions within the workstation environment and provide 3rd level support to business lines experiencing end-user productivity impact. Technologies include messaging & collaboration, directory services & GPO, remote access, operating systems, virtual compute, device management, mobility, productivity applications, application discovery, workstation build, package and delivery, browser control, advanced administrative scripting.

Responsibilities:
  • Troubleshoot complex application issues within the end user environment.
  • Develop automated tools for information gathering and configuration changes within the workstation environment.
  • Provide technical guidance based on business line solution requirements.
  • Develop Windows 10 images and package deployment process.
  • Manage Print servers and managed printing capabilities.
 
Requirements:
  • Experience in all aspects of application and workstation management.
  • Experiencing working on merger and acquisitions transition plans for desktop and applications.
  • Expert on Windows 7 and 10.
  • Experience with various migration tools from Windows 7 to Windows 10.
  • Familiarity with Office 365 and Office 2016.
  • Exposure to Jabber Collaboration tools.
  • Experience packaging and deployment with SCCM.
  • Experience operating in a regulatory environment, healthcare, banking etc.
  • Expert knowledge in several of the following: directory services & GPO, remote access, operating systems, virtual compute, device management, mobility, productivity applications, application discovery, workstation build, package and delivery, browser control, advanced administrative scripting.
  • Working knowledge of Software Packaging.
  • Familiarity with traditional and Citrix software delivery methodologies.
  • Critical thinker is required, ability to research and collaborate effectively.
  • Clear Communication Skills and technically proficient level including an understanding of good documentation practices.
  • Familiar with Managed printing solutions.
  • Experience with MAC OS desired but not required.
Education & Qualifications:
  • Bachelor's degree in business, computer science or engineering; may have post-graduate education or training.
  • Typically requires 5 to 7 years of computer systems experience with 3 to 5 years of engineer level related experience.
  • Preferred certification in A+, and Microsoft Desktop OS.