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Part-Time Data Center Technician
Ref No.: 18-00155
Location: Providence, Rhode Island
Position Type:Contract
We are in search of a Part-Time Data Center Technician with Network and Cabling skills.  This opportunity is weekends only, to assist in a Network deployment.
The hours are 8:00 a.m. -5:00 p.m. on Saturdays and Sundays    
Responsibilities include:
  • Assist team with planned Rack Stack activities
  • Data Center physical access facilitation/administration - escorting of vendors, facilitation of approved tours and temporary access requests
  • Moves/Adds/Changes assistance for Server, Networking, VoIP, and Video Conference Equipment
  • Tape Handling
  • Delivery of physical Incident or Request assistance by a capable technician resource who takes active direction from a, (generally remote), subject matter expert and/or technology owner
  • Perform physical reboot of device by pressing hard reset button after taking instruction from a subject matter expert and/or technology owner, if required
  • Check for hardware failure lights or console error message after taking instruction from a subject matter expert and/or technology owner, if required
  • Assist in resolution of physical network fault by checking if the network cable is physically connected (push in)
  • Where necessary, show hardware engineer where equipment is located in problem break/fix type situations and also change/scheduled maintenance. Ensure that a subject matter expert and/or technology owner is informed so that device can be checked before the engineer leaves site
  • Assist with the inspection of physical hardware problems. Take instruction from a subject matter expert and/or technology owner, if required
  • Respond to ad-hoc, low level skill tasks which is scripted/documented/in writing, while in communication with a subject matter expert and/or technology owner