Previous Job
Previous
Software Product Manager
Ref No.: 17-01029
Location: Ft Myers, Florida
Position Type:Direct Placement
Position Type: Direct Placement with our Client

Our Client, with offices in Fort Myers, FL is looking for a Software Product Manager with SaaS product management and UX design experience to help them continue to evolve their market leading  solutions. Our Client has been a pioneer and leader in this industry since its inception, and continues to deliver the most innovative and intuitive Cloud-based, Real-Time products to market.  
 
Through experience, interviews and observation, you will gain an intimate understanding of processes, workflows, objectives, and challenges facing a variety of user types and from this build and prioritize a backlog of industry leading enhancements. You will create wireframes and work with the UI design team to communicate new product capabilities to developers, executives, and beta customers for rapid feedback, iteration, and implementation. You will leverage agile approaches and work collaboratively with developers to break the backlog into stories with clearly articulated acceptance criteria, which are then delivered to efficiently and effectively to the market, ahead of our competition. The Product Manager will manage the entire product and content lifecycle from kickoff, to launch, leveraging his or her strong communication skills to educate, enroll and evangelize new releases across the entire organization and to the use community.  Eureka content includes, but is not limited to, categories, scores, and ROI Playbook creation, execution, delivery, and usability.   
 
Primary Responsibilities: 
  • Conducting voice of customer research interacting with the user group, customers, and non-customers
  • Identifying/documenting market problems and requirements to solve those problems
  • Using pragmatic methods to prioritize the product backlog, and communicate those priorities across the organization
  • Detailing epics and breaking down stories such that they are development ready
  • Creating wireframes and delivering UI mockups in collaboration with design
  • Managing Planning Sprints, Sprint Planning, and Sprint Review meetings
  • Attending daily standups, review implemented features, providing developer feedback
  • Managing the entire product and content lifecycle – including product launch with support of product marketing
 
Required Skills & Qualification: 
  • 5+ combined years’ experience in product management or contact center, analytics or similar software use
  • Experience in UX design methodologies and best practices
  • Experience in pragmatic collection and prioritization of product feature requirements
  • Experience with SCRUM, Kanban or other agile frameworks
  • Strong communication and presentation skills
  • Firm understanding of web and database technologies (the design of interactive web applications)
  • Strong understanding of platform based SaaS applications
  • Bachelor’s degree
  • Experience in design of business intelligence, visualization/reporting tools, analytics tools, contact center, or search applications are a definite asset.