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Senior Systems Engineer/Advisor
Ref No.: 17-00995
Location: North of Boston , Massachusetts
Position Type: Direct Placement with our Client

We have a great opportunity for a Senior Systems Engineer/Advisor, with a focus on Resiliency and failover automation to lead our Client's Operations Center. Ideal Candidate will conceive and execute a blueprint aimed at increasing service availability, forecasting monitoring needs and requirements, and automating resolution of future issues. This is achieved by focusing on proactive and holistic approaches to continuously improving the customer experience.
  • Monitor critical network and system components for failures and performance degradation
  • Formulate and execute strategic monitoring plans for the enterprise and provide ongoing gap analysis
  • Assist with design and development of monitoring systems, procedures and dashboards
  • Analyze problem areas and coordinate corrective actions before services are impacted
  • Perform and automate trend analysis of events and incidents to establish potential for future issues
  • Track and own unresolved issues and escalate to appropriate groups when necessary
  • Communicate with customers and other third-party NOC personnel via phone and email
  • Recommend stack design improvements to facilitate automated remediation of production events
  • Research, develop and introduce tools and methodologies to increase application uptime
  • Provide strategies for improving application platforms with a focus on reliability, stability, performance and total cost of ownership
  • Maintain understanding of industry best practices and leading edge technologies and adopt as appropriate
  • Drive down inefficiencies and enhance cost savings for operational workflow across all platforms
Education: Bachelor's degree or equivalent education/experience. Advanced degree in related field a plus.
Ideal Experience:
  • Proficiency with programming such as Powershell, C#, Python or something similar
  • 8 years of in-depth system administration/architecture experience
  • 4 years of project or supervisory/management experience
  • Solid understanding of TCP/IP, Windows, Linux, VMware - EC2/Azure a plus
  • In-depth knowledge of Microsoft SCOM and Orchestrator, and developing runbooks and automation