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Business Analyst
Ref No.: 18-07180
Location: Phoenix, Arizona
Position Type:Contract
Start Date: 09/13/2018
 Business Analyst
Imagine designing world-class online educational experiences for hundreds of thousands of K-12 students, teachers, parents, and school staff in Arizona. The Arizona Department of Education is creating award-winning educational web applications and you can contribute to our success by crafting the very best user interfaces using the bleeding-edge web technologies.
The business analyst's primary objective is helping businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners.
  • Understand what the business does and how it is accomplished and key process dependencies that may exist
  • Analyze business functional requirements to identify information, procedures and decision flows
  • Assist in identifying scope of work
  • Elicit requirements and document in either a Business Requirements Document format or, as Agile Backlog Items
  • Prepare business process maps and high-level work flows
  • Create the following documents: Use Cases, Functional Specification, Wireframes, and Report Mock-ups
  • Develop Agile Product Backlog items for presentation to development teams and business owners including appropriate assumptions, acceptance criteria, User details, and non-functional requirements
  • Identify business processes for redesign; Determine how to improve existing business process; Identify modifications to automated processes
  • Identify complex requirements across systems and business domains
  • Understand the integration of processes across domains, scope, charter, plans
  • Ability to communicate technical information to a non-technical audience; communication of business information to a technical audience
  • Co-ordinate testing efforts with Quality Assurance
  • Performs other duties as assigned or apparent
  • Bachelor's degree in Computer Science, Information Technology, or related field preferred; Master's degree preferred
  • Minimum of 4 years' practical experience in business analysis required
  • Minimum of 3 years' experience in scrum/agile environments; Scrum certification preferred
  • Experience gathering requirements from the client/business and documenting.
  • Experience with process improvement, workflow, benchmarking and / or evaluation of business processes required
  • Intermediate level of proficiency with PC based software programs and automated database management systems required (Excel, Access, PowerPoint) required.
  • Ability to communicate analysis including trends and opportunities to clients and the business in writing and verbally required
  • Ability to problem solve including multiple priorities and research conflicting and/or inaccurate data as required.
  • Working knowledge of relational databases, database structures is required.
  • Knowledge of current Microsoft .NET technologies including C#, VB.NET, ASP.Net, and SharePoint highly preferred.
  • Working knowledge of Team Foundation Services 2013 preferred.
  • Strong aspiration to learn new technologies.
  • Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
  • Proven strong relationship-building and communication skills with team members and business users.
  • Ability to work with a minimal amount of direction while being pro-active in keeping their management informed of project related issues.
  • Ability to respectfully question ideas and share a point of view with others in support of the business requirements and needs.
  • Ability to effectively communicate with various levels of employees ranging from entry level to senior leadership.
  • Ability to manage multiple projects at the same time and shift priorities quickly.
  • Experience working on an Agile/Scrum team preferred.
  • Proven strong problem-solving skills, troubleshooting, and root cause analysis.
  • Excellent written and verbal communication skills.
  • Strong aspiration to learn new technologies.
  • Experience in the education industry preferred