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Network Control Support B/C (MFN2 NCSB 1st & 2nd Shift
Ref No.: 18-05536
Location: Melbourne, Florida
Position Type:Contract
Start Date / End Date: 08/02/2018 to 08/02/2019
Network Control Support B/C (MFN2 NCSB 1st & 2nd Shift
1466725
Melbourne, FL
12 month duration with the intent to hire
They will work both 1st and 2nd shift but mostly 1st
$15 to $19 hr. maybe up to $21 if they are an excellent fit
1 position
FAA and State of Florida Clearance Required

Maintenance Coordinator
Job Description
• Provide change management coordination and scheduling support for an enterprise team, supporting several programs
• Conducts risk assessment and analyze customer service impacts across the enterprise
• Responsible for internal/external corrective maintenance activities
• Interacts directly with internal and external customers to coordinate planned maintenance events.
• Position requires strong attention to detail and adherence to established procedures.

Qualifications:
• High school degree plus 2-4 years related experience required; prefer two-year degree in computer-related field or equivalent.
• Experience with Network Management Systems and tools.
• Experience with Microsoft Office tools.

Preferred Additional Skills:
• Previous call center experience
• Experience with Remedy and CA Spectrum
• Prior experience required in maintaining high service levels in a demanding customer support services environment.
• Ability to work flexible shifts or schedules.