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Credit Associate
Ref No.: 18-02368
Location: Addison, Illinois
Position Type:Contract
Start Date: 04/02/2018
Description/Comment:The Credit Associate is responsible for minimizing exposure due to nonpayment of invoices by managing the customer relationship. The Credit Associate will apply credit principles and procedures to manage, analyze and resolve billing issues with a firm eye on quality. This requires the ability to compile information from various resources, make decisions, and resolve disputes or nonpayment issues. Duties may include researching and contacting accounts to arrange resolution for outstanding invoices. May also prepare correspondence, coordinate conference calls with both internal and external customers, make recommendations to withhold credit. Decision-making responsibilities plus the ability to develop favorable working relationships with both internal and external customers. Able to organize and prioritize work independently. Possess professional telephone etiquette, positive attitude, and excellent communication skills. Exceptional writing skills with proven ability to compose clear and concise emails. Keyboarding skills with solid experience in Window applications, including proficiency in Excel, Word and Outlook, Commitment to continual learning Excel test scores must be submitted with the resume.

Additional Job Details:********Job Description Billing Associate********* ***Excel test scores required. Must be 75% and above in order to be considered*** The GBS Billing Agent answers inbound telephone calls from customers with a variety of billing questions. This agent is certified to resolve discrepancies on shippers’ invoices, research billing issues, make adjustments as necessary, educate customers on billing services UPS offers, and initiate contacts (cross-functional and external) to resolve billing problems. Starting pay $15.50-$17.35