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Information Systems 2 (Deltek System Admin)
Ref No.: 17-14234
Location: Fort Wayne, Indiana
Position Type:Full Time/Contract
Start Date: 10/18/2017
 Positions:  1
Duration: 12 months (contract to hire for the right person)
Pay: $35 - $37 / hr.
Shift: 5/8 M-F
 
Job Description:
The Deltek System Administrator will support the user community and Financial team in the installation, patching, configuration, and support of Deltek product suite. Works on multiple functional tasks that tend to be of medium to high technological complexity. Works on one or more projects as a team member. Acts as a subject matter expert provide production support of application suite.
 
Key Duties:
Administer Costpoint, Time Collection, Cognos, MPM, and Cobra applications and maintain system security, patching, and upgrades.
Provide user support for multiple Deltek products.  Works with Deltek on customer support issues.  Logs and tacks support calls with Deltek.
Troubleshoot performance issues, investigate critical system errors, capture traces, and analyze logs
Write and update technical documentation such as technical diagrams, installation procedures, and on call support materials.
Assist in system testing of upgrades, patches new modules and Implementations. Coordinate and execute various test plans including unit, system, regression, UAT and integration
Participates in on call rotation schedule.  Provides after hour support as required.
Performs related work as assigned.
 
Job Requirements:
3-5 years of comprehensive hands-on experience administering Costpoint and Deltek Time Collection.
MS SQL managing MS SQL Server and SQL scripts.
Must be proficient with MS office Suite of products.
Strong communication and problem-solving skills required for both helping end users/Deltek and interacting with management with minimal oversight.
Ability to take ownership of problems, work alone or with others to follow them to a successful resolution.
Ability to gather and analyze facts, draw conclusions, define problems, and suggest solutions.
Ability to plan and manage concurrent tasks, assignments, projects, and deadlines.
Ability to prepare detailed written instructions and documentation.
Strong organizational, administrative and documentation skills.
Knowledge of Deltek product solutions and their specific uses a plus (Costpoint, Time Collection, MPM, COBRA, Winsight)
 
Education:
Bachelors' degree in Computer Science, MIS, Accounting or related field from an accredited college or university.
 
NOTES: This position will assist in the support of Deltek ERP and EVM solutions.  This person will troubleshoot work with Deltek ticketing system.  Patch products develop, test, production, and deployment. Life cycle management. COTS based system.
 
 
Interview Questions
Job Description:
  1. Are they a Deltek System Admin SME?
  2. Can they provide production support of application suite?
  3. Do they have 3 to 5 years of comprehensive hands-on experience administering Costpoint?
  4. Do they have 3 to 5 years of comprehensive hands-on experience administering Deltek Time collection?
  5. Do they have installation, patching, configuration, and support of Deltek product suite experience?
  6.  Have they administered Costpoint, Time Collection, Cognos, MPM, and Cobra applications?
  7. Have they maintained system security, patching, and upgrades?
  8. Have they written and updated technical documentation such as technical diagrams, installation procedures, and on call support materials?
  9. Do they have experience coordinating and executing test plans including unit, system, regression, UAT and integration?
  10. Once fully trained, in 3 to 6 months, are they willing and able to participates in on call rotation schedule and provide after hour support as required?
  11. Years of MS SQL managing MS SQL Server and SQL scripts experience?
  12. Do they have Advanced to Expert MS office Suite of products skills?
  13. Rank their knowledge as Intermediate, Advanced or Expert for the following Deltek product solutions and their specific uses:
    1. Costpoint
    2. Time Collection
    3. MPM
    4. COBRA
    5. Winsight
  14. Do they have a Bachelors' degree in Computer Science, MIS, Accounting or related field from an accredited college or university?