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Telecommunications Engineer 3-D
Ref No.: 17-11147
Location: Melbourne, Florida
Position Type:Full Time/Contract
Start Date: 08/29/2017
Job Description
· Extensive knowledge and experience of IP Telephony and Unified Communications design, configuration, and troubleshooting
· Extensive knowledge and experience with Cisco Unified Communications Manager, Cisco Unity Messaging, Cisco Unified Contact Center, Skype for Business (formerly Lync) as well as Polycom video conferencing room
· In-depth experience with multi-site, IP telephony and unified communications rollouts and migrations
· Experience migrating/integrating legacy PBX infrastructure to unified communications
· Quality Of Service understanding and configuration, able to customize across all Cisco platforms to support Voice, Video, and selected applications
· Experience deploying SIP trunking; both internally and externally hosted
· In-depth knowledge of Microsoft Lync
· Strong knowledge of the Cisco ISR G2 and G3 platforms, Nexus and UCS B/C series servers
· Design and implement of voice and video network infrastructures.
· Responsible for tier 2/3 troubleshooting.
· Design and deploy necessary controls to insure the network meets service levels.
· Troubleshooting, and on call rotation.
Qualifications
· B.S in Information Systems, engineering or equivalent with at least 6 years of related experience; additional years of experience may be substituted for formal degree
· Cisco CCNA Voice certification
· Project related experience in the planning, design, rollout and support for mid - large enterprise unified communications initiatives
· Strong Cisco and Microsoft UCC knowledge operating in a global environment
· In-depth knowledge of the various UCC technologies including IP Telephony, Instant Messaging/Presence, Video Conferencing, Web Conferencing
· Commitment to maintaining the highest standard of customer service is essential with outstanding oral and written communication.
· Process-oriented and able to work as a team
· Strong problem-solving and trouble-shooting skills
· Cisco routing and switching experience, including LAN/WAN/Security architecture
· Ability to work in fast paced environments and adapt quickly to changing situations
· Must be able to effectively handle stressful situations
· Strong communication skills
· Solid documentation experience with Visio, Word, Excel
· Ambitious and goal oriented, with initiative to work until job is complete
· Must be able to obtain a US Security Clearance
Preferred Additional Skills
· Cisco CCNP Collaboration certificate or equivalent experience
· ITIL Foundations v3 certification
Job Description
· Extensive knowledge and experience of IP Telephony and Unified Communications design, configuration, and troubleshooting
· Extensive knowledge and experience with Cisco Unified Communications Manager, Cisco Unity Messaging, Cisco Unified Contact Center, Skype for Business (formerly Lync) as well as Polycom video conferencing room
· In-depth experience with multi-site, IP telephony and unified communications rollouts and migrations
· Experience migrating/integrating legacy PBX infrastructure to unified communications
· Quality Of Service understanding and configuration, able to customize across all Cisco platforms to support Voice, Video, and selected applications
· Experience deploying SIP trunking; both internally and externally hosted
· In-depth knowledge of Microsoft Lync
· Strong knowledge of the Cisco ISR G2 and G3 platforms, Nexus and UCS B/C series servers
· Design and implement of voice and video network infrastructures.
· Responsible for tier 2/3 troubleshooting.
· Design and deploy necessary controls to insure the network meets service levels.
· Troubleshooting, and on call rotation.
Qualifications
· B.S in Information Systems, engineering or equivalent with at least 6 years of related experience; additional years of experience may be substituted for formal degree
· Cisco CCNA Voice certification
· Project related experience in the planning, design, rollout and support for mid - large enterprise unified communications initiatives
· Strong Cisco and Microsoft UCC knowledge operating in a global environment
· In-depth knowledge of the various UCC technologies including IP Telephony, Instant Messaging/Presence, Video Conferencing, Web Conferencing
· Commitment to maintaining the highest standard of customer service is essential with outstanding oral and written communication.
· Process-oriented and able to work as a team
· Strong problem-solving and trouble-shooting skills
· Cisco routing and switching experience, including LAN/WAN/Security architecture
· Ability to work in fast paced environments and adapt quickly to changing situations
· Must be able to effectively handle stressful situations
· Strong communication skills
· Solid documentation experience with Visio, Word, Excel
· Ambitious and goal oriented, with initiative to work until job is complete
· Must be able to obtain a US Security Clearance
Preferred Additional Skills
· Cisco CCNP Collaboration certificate or equivalent experience
· ITIL Foundations v3 certification