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Customer Engineer 6
Ref No.: 17-10605
Location: Jacksonville, Florida
Position Type:Full Time/Contract
Start Date: 08/11/2017
3736 N. Salisbury Rd
Jacksonville, FL 32216

Ave. Miles: 300-400
Must have the following:
A+ Certification
Laptop Break/Fix experience
Job Description:
  • Candidate will be taking PC hardware break fix calls at various locations.
  • Must have reliable transportation.
  • Must be able to pass drug and background screening.
  • Must be able to complete required product training.
Required Skills:
  • DELL Desktop PC, Install/Support, Expert
Education and experience:
  • Must be able to pass drug and background screening.
  • Must be able to complete required product training
Please see the new General and Technical questions below. I will be updating all postings shortly. Please make sure you're using these moving forward or we will reject the resume. Make sure you are providing all details.

General Question

DIRECTIONS: Recruiters/Suppliers MUST ask the candidate these questions below and write down EXACTLY what they answer. Do NOT make any corrections to their answers regardless if they are right or wrong. If any questions are left blank, the resume WILL be rejected!

Candidate Information:
Phone Number:
Email Address:

UTS Technical Questions for NBD Candidates

1. User Maria calls you to complain that her system is totally dead today. It was working fine when she left the last evening. What should you check first?
2. Your client's computer refuses to connect to the network. You observe the NIC light is not ON and then use a different cable. What should you do next?
3. Sally is having a problem with the network. She cannot log on from her computer although the computer is fine. You log on from her workstation using her username and password. Everything works fine. What is most likely the problem?
4. You have just configured two new SCSI drives on a system board meant for ATA drives. The drives being recognized after boot up are ATA drives. What is the problem?
5. You have just purchased a computer running Win 2000 with the following configuration. Every time the system is powered ON it keeps rebooting automatically. What could the problem be? ATX Main board Two Pentium 4 – 1 GHz, 200W Power Supply
6. Your HDD does not respond upon powering ON your computer. What is the most likely problem?:
7. You boot your PC and don't hear the usual single beep. What should you check first?
8. You switch on your PC and get no display. You are sure the monitor is ok. How would you troubleshoot this problem?
9. What is the most likely consequence of a sudden power outage?
10. A parity error usually indicates a problem with which of the following?