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B2B Collections Analyst
Ref No.: 17-10423
Location: Fort Worth, Texas
Position Type:Contract
Start Date: 08/08/2017
Position: - B2B Collections Analyst
Duration: - 04+ months
Location: - Fort Worth, TX

Job Description:
This role is focused on past due account resolution by contacting customers to secure payment or to resolve payment disputes.

Major Accountabilities
• Ensure all collection KPIs are met for assigned accounts in portfolio.
• Contact customers via various communication tools to secure payment for past-due invoices.
• Identify root cause of late payments and recommend / implement process improvements to prevent recurrence.
• Escalate potential non-payment issues to appropriate stakeholders; follow up with all stakeholders.
• Effectively communicate outcomes and/or next steps to appropriate stakeholders.
• Ensures all accounting policies and procedures are adhered to, including NFCM controls.

Outstanding oral and written communications skills.
Commercial Collections required
• Pharmaceutical industry is a plus.
• Demonstrated understanding of key business fundamentals and value drivers.
NOT a Call center collection environmnet
1 year of portfolio collections experinece
3-5 years of collections experience
SAP experience preferred.
Microsoft Office Skills Required

High School Diploma, Bachelor Degree a plus