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Field Engineer 3
Ref No.: 17-09941
Location: Troy, New York
Start Date: 07/20/2017
End Client: Regeneron
Positions: 2
Location: Troy, NY
Duration:
- 3-4 months (#309221)
- 2-3 months (#309223)
Schedule: TBD (confirming with manager)
Driving Required: NO – Must still run MVR as it is a required contractual screen, but the results will not matter.
USC Required: NO

*Please ensure that the required skills are listed on the resume and throughout the work experience where it is applicable.
*A few key words managers will be searching for: Windows 7, Lenovo (hardware), Apple, troubleshoot, etc.
*All level user support is important!

Day to Day Work:
  • Provide troubleshooting, problem solving and on-site technical support for all levels of users
  • Provide technical support for all hardware/software computer deployments and related issues
  • Analyze, test, implement and support the roll-outs of new client equipment such as PCs, laptops, and tablets
  • Analyze, troubleshoot, and support all aspects of the client infrastructure, including PC hardware, software installs, and networking
  • Provide client level support for all IT deployments and projects
Required Skills:
  1. Windows 7
  2. Lenovo hardware
  3. Apple products experience a plus