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Customer Service Rep - ROC
Ref No.: 17-09902
Location: Greer, South Carolina
Start Date / End Date: 07/19/2017 to 02/24/2018

Bon Secours is a brand new client of Humana so this position is the first person they are putting onsite. This is very high-profile, we HAVE to find the right person to represent so PLEASE choose appropriately.

Person will make outreach calls to elderly patients who haven't seen the doctor in awhile. They will schedule them to see the doctor. They will schedule in ECW which is Bon Secours electronic medical records system. Training will be provided

Person must:

Have good communication skills
Computer skills
Must be patient and compassionate as they will be talking to Senior citizens who often may ask the person to repeat themselves etc.

Clear speech patterns and easy to understand
Must possess persistence. It is important to get these Senior patients to come and see the doctor.