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Customer Service Rep
Ref No.: 17-09820
Location: San Antonio, Texas
Start Date: 07/18/2017
Job Description:

Verify that transactions comply with financial policies and procedures
Medical Billing & Collections, accounts receivables claim follow up
Responsible for effectively researching, and resolving accounts assigned.
Knowledge of government and third party payers health care claim filing regulations
Perform manual invoice correction on demand
Perform ad hoc analyses as required
Customer service skills

• Previous experience in Billing and/or Accounts Receivable required
• Strong problem solving capabilities
• Solid oral and written communication skills
Ability to respond quickly and proactively to customer queries. Demonstrated teamwork through flexibility and reliability; superior customer service skills Ability to adapt to varied situation and exercise sound judgment. Minimum HS Diploma, post secondary or equivalent call center experience, or equivalent required. Call center experience may be required. Attention to detail. Proven ability to quickly learn new systems and processes.