Ref No.: 17-09115
Location: Miami, Florida
Start Date / End Date: 06/27/2017 to 12/01/2017
Triage all incoming authorizations, coordinate authorizations with Healthcare Finder, nurse, and monitor authorizations; Identify and direct beneficiaries to the most appropriate, cost effective medical care; Processes request for authorization according. Excellent communication skills; Commitment to offering quality service to internal and external customers; Ability to respond quickly and proactively to customer queries; Demonstrated teamwork through flexibility and reliability; superior customer service skills; Ability to adapt to varied situation and exercise sound judgment Minimum HS Diploma, post secondary or equivalent call center experience, or equivalent required; Call center experience may be required; Attention to detail; Proven ability to quickly learn new systems and processes; 6 plus years experience.