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Investor Business Mgt.Support
Ref No.: 18-01974
Location: New York, New York
Position Type:Contract
Start Date: 07/20/2018
Provide overall support to Investor Services team. Interact directly with investors and their advisors by resolving their fund investment inquiries. Responsibility to work independently to fulfill client requests, which routinely requires research and follow-up with other divisions of our investment bank to provide a complete and accurate response to the client. These areas include, but are not limited to MB & REI's fund businesses, Portfolio Management, Fund Controller groups, internal and external Legal teams, Tax, Treasury, external fund administrators, and IT.

• Client administration support including reviewing new account opening documentation,
data entry, and FATCA/tax related support
• Accurate and timely resolution to a wide variety of investor inquiries and problems, some of which may be complex in nature
• Generation of required periodic investor and fund documents
• Periodic investor and fund document publishing to the Merchant Banking Investor Portal to satisfy regulatory reporting requirements
• Prepare and coordinate the distribution of required quarterly investor communications and other ad hoc fund required communications
• Prepare and publish to the Investor Portal Drawdown and Distribution notices
• Complete investor audit confirmations
• Process Investor Assignments
• Fund and investor data analysis
• IT systems User Acceptance Testing
• Complete special assignments with internal teams
• Investor and contact administration
• Manage client entitlements to the Merchant Banking Investor Portal and specific fund and investor related content
• File required paper and electronic documents for books and records
Provide direct support for Managing Director and Executive Director including interaction and coordination with their Administrative Assistant.
• Phone Coverage
• Printing, scanning, copying
• Reserving Conference Rooms and Hotel Office
• Errands, etc. and between between to local offices
• Travel reservations, expense reports, corporate systems
• Other tasks as necessary
Skills Required:
• 1-3 years of work experience in financial services
• BA/BS in Finance or related field
• Excellent written and verbal communication
• Problem resolution
• High attention to detail
• Excellent follow-up skills, self-motivated
• Highly organized
• Team player, always looking to help out
• Flexible, no task too big or too small to be handled efficiently and professionally
• Must be fluent in MS Office - Outlook, Word, Excel