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Infrastructure Analyst L2
Ref No.: 20-00070
Location: Moline, Illinois
Role: Infrastructure Analyst L2 (LAN and WAN Infrastructure Analyst)
Location: Moline, IL

Key Skills: Looking for a LAN and WAN Infrastructure Analyst to work on implementing networking changes throughout the world enabling SNMP and OSPF and SWITCH configuration changes

Job Description:
  • Works on a delivery team and supports systems and Infrastructure deployment and/or maintenance by planning its work, coordinating with others to deliver functionality on a system of moderate complexity.
  • This level works on low to medium complexity infrastructure problems; applies technology to meet specific needs, focusing on tasks with some complexity and is expected to develop simple solutions to solve well-defined problems with guidance from more senior team members.
  • Delivers slightly more complex Infrastructure use-cases.
  • The role relies on journey-level knowledge and experience on a single Infrastructure technology (collaboration, desktop, network, server, storage, etc.) and a good understanding of relevant components and systems.
  • Selection, planning, and implementation of changes to some subset of the information technology infrastructure; requires some contacts with multiple functional and business partners on tactical issues and limited contact for planning issues.
  • Receives guidance when needed from Scrum Master/senior team member. Makes decisions within established guidelines subject to review by supervisors.

MAJOR DUTIES: Description of the major duties performed in this job:
  • Builds the work needed to implement functionality from the product backlog (managed by the product owner).
  • Determines the size of user stories.
  • Creates and maintains automated test scripts and executes all other testing-related tasks.
  • Tests deliverables against a user story's acceptance tests.
  • Maintains and executes product or service documentation, as directed.
  • Works closely with other team members to ensure that features meet business needs.
  • Follows industry-standard agile Infrastructure design methodology for development and documentation.
  • Works collaboratively with security, software delivery teams and other partners.
Technical Skills & Knowledge: Specialized skills, knowledge and abilities needed to perform the essential functions of the job
  • Excellence in verbal and written communication forms with emphasis on persuasive communication, tact and negotiation.
  • Understanding of relevant infrastructure components and operating systems and the ability to troubleshoot in those environments.
  • Ability to analyze, translate and define business requirements into technical solutions.
  • Analytical skills.
  • Business knowledge, e.g., processes, relationships, etc.
Education: Formal education or training required to perform the essential functions of the job. Includes degrees, certifications, licenses and/or registration requirements.
  • Degree in an Engineering/Technology discipline or equivalent experience. (University Degree (4 years or equivalent))
  • Degree in an Information Technology discipline or equivalent experience. (University Degree (4 years or equivalent))
Relevant work experiences: Type and amount of experience necessary to perform the essential functions of the job. May include specific roles and/or an understanding of a particular function, organization, industry or product line.
  • Previous experience in programming/software development/data analyst. (1 - 3 years)
  • Experience working in an Agile Environment (Less than 1 year)
  • Work experience in a team environment. (Less than 1 year)
  • Min. 2 Years experience
  • Hours of Work - 7am-3.30pm (flexible)
  • Onsite Position
  • Travel required within the USA to other facilities will include driving and flying.
  • Overseas travel may be required on occasion as permitted.
If you have any queries, feel free to contact us at 760-307-4276