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Java Application Support Analyst
Ref No.: 20-00041
Location: Plano, Texas
Mandatory Required Skills:- Java (Support Role)
Preferred /Desired Skills:- Linux Scripting, Oracle, SQL

Job Description:-
  • Provide technical support to customers by answering emails, phone calls and online questions
  • Solve issues in a timely manner, ensuring limited downtime for the customer
  • Communicate with all levels of an organization conveying technical information in a manner in which business leaders can understand
  • Resolve customer complaints
  • Research required information using available resources
  • Excellent communication skills - verbal and written
  • Excellent customer facing abilities and customer service skills
  • Be a strong team player with a personal commitment toward the business and its customers
  • Flexibility to Work in Shifts and On Call Support
  • Bachelor's degree in Computer Science (or equivalent)
  • Hands on experience in
  • Core Java
  • Oracle
  • Linux Scripting
  • Log Monitoring
  • Good Support Experience
  • Ability to manage multiple tasks in a dynamic, agile environment
  • Strong ability to troubleshoot software problems - identify and solve problems accurately, creatively and effectively.
Any queries reach out to Steve - 7603074259 or email at steve@dantatechnologies.net