Operational Management

• Research and recommend automated approaches for system administration tasks where possible on Kubernetes Environment
• Provide excellent verbal and written communication skills.
• Provide strong customer service skills with a focus client satisfaction
• Manage PoDs, Containers and Cluster maintenance to coordinate activities with application teams
• Follow best practices to adhere to enterprise architecture.
• Provide extensive knowledge of a subset the following technologies:
  • Grafana/Prometheus
  • InfluxDB
  • Kafka / Elastic Surge  (HayStack)
  • Telegraf (collector pushed to InfluxDB)
  • Grafana/Metrick Tank (GaaS)
  • Grafana/InfluxDB/Prometheus/Telegraf (Flight Recorder)
• Collaborate with Knowledge Management teams to draft operational documentation
• Collaborate with Engineering and Problem Management teams to perform Root Cause Analysis
• Analyze alerts from various monitoring tools and take appropriate actions during troubleshooting
• Provide a high level of problem analysis and resolution skills
• Administer and maintain Hybrid Cloud solutions in production

Qualifications:

• Minimum Bachelor's degree in IT or Equivalent
• 3-5 years of experience in Technology needs above
• Worked in an Agile Team (stand-ups, retros, demos)
• Strong Communication skills (concise, clear, assertive)
• Able to work in India Time zone / hrs