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Technical Specialist
Ref No.: 21-00225
Location: Jackson, Michigan

Required Skills:
1. Good communication skills (oral and written)
2. In-depth knowledge of PC usage and related software packages
3. In-depth knowledge of one or more programming languages
4. In-depth knowledge of the specific application(s) and technologies supporting the public utilities specifically Gas construction and maintenance functions.
5. Install, configure, test, and implement software applications, releases, patches, and fixes.
6. Maintain application configuration parameters and system-related documentation
7. Perform, enhance and tune SQL queries, if applicable, and system-related documentation.
8. Build, maintain and configure the virtual server(s).
9. Support Risk, Issue, Change request, and Defect tracking processes.
10. Analyze and create security requirements for application, report, web, and database servers and integrations and interface with other tools.
11. Analyze and create application backup/recovery tools, procedures, and documentation.
12. Test, implement and track custom-developed enhancements, interfaces, portals, functions, queries, and stored procedures.

Technical Knowledge and Experience:
1. Experience with Detailed knowledge of IT principles, methods, and practices in the assigned a public gas Utility area - prior experience with ABB Service Suite implementations is highly desirable
2. Experience in IT systems development process and procedures
3. Experience with interpretation of business/functional requirements and the development of technical specifications
4. Familiarity with Agile and all phases of the Software Development Life Cycle (SDLC)
5. Hands-on experience in the implementation of performance monitoring principles and methods
6. Experience delivering technical documentation and procedures
7. Experience designing systems security methods and procedures
8. Performed analysis using a variety of analytical methods
9. Proficiency in information and data management
10. Extensive experience in system design and application development
11. Hands-on experience in .Net, JSP, Java/JavaScript, C, C++.
12. Knowledge of quality assurance principles, processes, and testing requirements
13. Mobile Work Management solutions experience, Mobile solutions on Windows 7 devices.
14. Experience with the following is a plus: ABB Service Suite 9.7, GPS, Mobile GIS, SCCM, ALM, VB.Net, and Mobile Devices