A key requirement and must have:   Should be familiar with a different aspect of creating solution document and diagrams such as sequence diagrams, the interaction between IT entities, and share with stakeholders

Responsibilities

• Understand the requirements from the business (product owner) and convert them into a technical term for the development team
• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
• Construct workflow charts and diagrams; studying system capabilities; writing SRS, SDS, Flows.
• Recommend controls by identifying problems; writing improved procedures/use case
• Define project requirements by identifying project milestones, phases, and elements; considering the project team's bandwidth and abilities
• Monitor project progress by mapping requirements with the test cases along with use cases implemented by the development team.
• Contribute to team effort by accomplishing related results as needed
• Validate resource requirements and circulate the required technology stack knowledge across functional teams
• Conduct and coordinate with business planning within the various departments and programs of the client group
• Interpret, evaluate and interrelate requirement and develop integrated business analyses and projections for incorporation into strategic decision-making
• Perform walkthrough sessions with the dev team as and when needed
• Review a variety of areas including designing, operations, distribution, and post-production
• Understand and communicate the operational impact of any changes
• Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
• Create an informative, actionable knowledge-base that highlights relevant business trends and opportunities for improvement
• Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues
• Determine and develop user requirements for systems in production, to ensure maximum usability  
• Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations

Preferred skills

• Should be familiar with a different aspect of creating solution document and diagrams such as sequence diagrams, the interaction between IT entities, and share with stakeholders
• Should have experience in developing application apart from requirement analysis skillset
• Should have sound knowledge of how API works and the integration endpoints
• Should be familiar with Home Phone or Tv Subscription order management
• Rogers systems like Maestro, V21 super systems will be added advantage
• Basic knowledge of backend, middleware, and front end functioning
• Practical experience generating process documentation and reports
• Excellent communicator with the ability to translate data into actionable insights
• Knowledge of relevant Microsoft applications, including Visio
• Proven capabilities in project and user-testing management
• Proven development of innovative and impactful systems solutions
• Extensive experience with data visualization
• Highly proficient technical writing capabilities
• Knowledge of the BSS domain would be added advantage