Previous Job
Business System Analyst
Ref No.: 21-00212
Location: Toronto, Ontario

A key requirement and must have:   Should be familiar with a different aspect of creating solution document and diagrams such as sequence diagrams, the interaction between IT entities, and share with stakeholders


  • Understand the requirements from the business (product owner) and convert them into a technical term for the development team
  • Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
  • Construct workflow charts and diagrams; studying system capabilities; writing SRS, SDS, Flows.
  • Recommend controls by identifying problems; writing improved procedures/use case
  • Define project requirements by identifying project milestones, phases, and elements; considering the project team's bandwidth and abilities
  • Monitor project progress by mapping requirements with the test cases along with use cases implemented by the development team.
  • Contribute to team effort by accomplishing related results as needed
  • Validate resource requirements and circulate the required technology stack knowledge across functional teams
  • Conduct and coordinate with business planning within the various departments and programs of the client group
  • Interpret, evaluate and interrelate requirement and develop integrated business analyses and projections for incorporation into strategic decision-making
  • Perform walkthrough sessions with the dev team as and when needed
  • Review a variety of areas including designing, operations, distribution, and post-production
  • Understand and communicate the operational impact of any changes
  • Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
  • Create an informative, actionable knowledge-base that highlights relevant business trends and opportunities for improvement
  • Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues
  • Determine and develop user requirements for systems in production, to ensure maximum usability  
  • Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations


Preferred skills

  • Should be familiar with a different aspect of creating solution document and diagrams such as sequence diagrams, the interaction between IT entities, and share with stakeholders
  • Should have experience in developing application apart from requirement analysis skillset
  • Should have sound knowledge of how API works and the integration endpoints
  • Should be familiar with Home Phone or Tv Subscription order management
  • Rogers systems like Maestro, V21 super systems will be added advantage
  • Basic knowledge of backend, middleware, and front end functioning
  • Practical experience generating process documentation and reports
  • Excellent communicator with the ability to translate data into actionable insights
  • Knowledge of relevant Microsoft applications, including Visio
  • Proven capabilities in project and user-testing management
  • Proven development of innovative and impactful systems solutions
  • Extensive experience with data visualization
  • Highly proficient technical writing capabilities
  • Knowledge of the BSS domain would be added advantage