Previous Job
Previous
Network Voice Engineer
Ref No.: 20-00168
Location: Houston, Texas
  • Working experience with Cisco Voice Devices Cisco Unified Call Manager, Cisco Unity, Cisco Contact Center Express, Cisco Voice Gateway, CER and Overhead paging in complex networks
  • Have clear understanding of Cisco Voice network deployment models and should understand functioning of voice network devices.
  • Have clear understanding on signaling protocols ISDN, SIP, H.323 & MGCP.
  • Configure, install, schedule/validate maintenance, and troubleshoot Phone and Fax including Voicemails, and Auto Attendants
  • Work & Coordinate with Third Party Providers to assist in Problem resolution of telecommunication Problems & OEMs for resolution.
  • Rack and Stack UCS serves and Cisco devices.
  • Integrating Voice services with other technologies
  • Hands on experience in UCCX scripts.
  • Work closely with project management to ensure timelines are met with a high level of client satisfaction.
  • Communicate deviances from plan/scope to ensure projects stay on track and follow change process and implement accordingly.
  • Ability to prepare and review as-built documentation, operating instructions, worksheet and procedures.
Any queries, reach out to Steve - 7603074259 or email to steve@dantatechnologies.net