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Wintel Cloud Engineer
Ref No.: 19-00153
Location: Southfield, Michigan
Responsibilities:-
  • Resolve critical and complex technical issues in a 24x7x365 global support delivery team. Combine technical expertise and customer requirements to solve complex business challenges.
  • Ability to quickly identify customer issues to specific Azure Services or Azure Platform; and being able to conduct in-depth diagnostics on Azure platform and services.
  • Work with Architects to deliver solutions and deploy new capabilities in customer environment.
  • Analyse and eliminate top issues impacting customer experience.
  • Build automation to solve customer problems and develop scripts to automate troubleshooting and diagnostics activities.
  • Windows and Active Directory Skills for Deployment, Migration and management
  • Participate in recruiting and ramping up a global support team for our top customers
  • Work on critical, highly complex customer scenarios that span across multiple Azure services
  • Act as a technical escalation point within the team
  • Work with leadership on process improvement and strategic initiatives
Requirements:-
  • 5 years of experience in a technical position and a minimum of 2 years of experience as an Windows\ Cloud Engineer
  • Deep understanding of cloud computing technologies across Windows and Linux, with demonstrated hands-on experience in following domains:
  • Azure Core Platform: Compute, Storage, Networking
  • Windows : - Active Directory and OS level of skills
  • Azure Operations Management: Backup, Monitoring
  • Identity and Access Management: SSO/Federation, AD/Azure AD etc.
  • Ability to learn new technology in a fast-paced environment
  • Passion for customers and focus on delivering the right customer experience.
If you have any queries, you can reach out to Steve - 7603074259 & Raj - 7603074256