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Avaya engineer
Ref No.: 19-00007
Location: Plano, Texas
Our client is actively screening the consultants who have experienced with the below skills.
  • Candidate should have minimum 8+ years of relevant hand-on experience
  • Candidate should be Avaya certified ASPS/AIPS/ACIS
  • Should be expert in Avaya Aura Core Components such as CM, CMS, AES, Elite Contact Center, SM & SMGR, AAEP
  • Should have excellent knowledge over various Redundancy/Reliabilities
  • Should have excellent knowledge over ESS, LSP & SLS
  • Should have hand-on experience over various H.323 & H.248 media gateways such as G650, G450, G430 etc
  • Should have advance level hands on experience over Client's, SIP Call flow, ITFS, TFN, DID's, ISDN PRI's, SIP Trunks etc
  • Should have advance hand-on Experience over T1/E1, H.323 protocol, SIP protocol, QoS, CODEC's such as G.711, G.729, etc
  • Should have advance knowledge over various integrations in SIP/H.323 architecture for small to large enterprise
  • Should have be expert in troubleshooting over capturing various traces such as MST, traceSM, Wireshark, stations, trunk traces etc
  • Should be capable of troubleshooting complex scenarios where call is traversing through various SIP entities along with IVR
  • Should have expert level of experience over updating firmware in various boards, Media Modules, Media Gateways etc
  • Should have experience over monitoring tool such as Nectar RIG
  • Should be capable of migrating/upgrading legacy infrastructure to latest platform
  • Excellent communication skills & Presentation skills
  • Candidate should be a good team leader & flexible as per business needs
  • Have capabilities to handle incidents independently
  • Have knowledge of processes for Incident and Problem management, Change Management
  • Shall be able to resolve tickets within SLA independently
  • Adheres to standard operating procedures and should be capable to add value to knowledge base
For any queries contact Raj at 760 307 4256.