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IT Business Engagement Manager
Ref No.: 18-00492
Location: San Francisco, California
Position Type:Contract
Title: IT Business Engagement Manager
Location: Mid-west Locations Preferred
Type: Contract to Hire

  • 7+ years of experience in one or a combination of the following: ServiceDesk, IT Project Management, Customer Success Desired Qualifications
  • Excellent verbal, written, and interpersonal communication skills
  • Customer service focus with the ability to actively listen, elicit information, comprehend customer issues/needs, and recommend solutions
  • Ability to handle information professionally and confidentially
  • Experience building and maintaining relationships with customers, clients, and colleagues
  • Ability to work effectively in a team environment
  • Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
  • Knowledge and understanding of IT implementations
  • Project management skills
  • Effective organizational, multi tasking, and prioritizing skills
  • Strong attention to detail and accuracy skills