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Business Systems Analyst
Ref No.: 18-00427
Location: San Francisco, California
Position Type:Direct Placement
Title: Business Systems Analyst
Location: San Francisco, CA
Type:  Permanent, Full-time 

Our client is looking for a Business Systems Analyst to join the Business Systems pillar. They partner with all business teams (e.g. Sales, Marketing, Customer Operations, Finance, Recruiting) to provide the tools and technical capabilities to maximize the impact their company can have on the world. They're seeking a BSA with the ability to drive projects from idea to completion, a knack for finding creative solutions to complex challenges, and an insatiable desire to learn.

As a BSA, you will develop a deep understanding of business processes, design solutions to automate those processes, and translate the requirements into high-level technical specifications. You'll work with Business Technology developers to ensure that the system implementations meet their business teams' needs and empower them to work faster and more effectively.

You will:
  • Partner with internal business teams such as Sales, Marketing, and Customer Operations to drive requirements gathering, business process review, solution design, project management, testing, training, documentation, and KPIs to measure their success.
  • Partner with Business Systems developers and program managers to establish timelines and ensure delivery of projects and requests
  • Assist with system implementation projects, e.g requirements documentation, system configuration, test and development documentation, user acceptance testing, quality assurance
  • Identify time-consuming internal processes and assist in building reliable and scalable solutions to automate them
  • Manage fast-changing priorities in a dynamic environment to deliver the most impactful solutions to business stakeholders
  • Bachelor's degree in business, management information systems, computer science, or related field
  • Experience in system development in one or more of the following areas: Salesforce, Marketing Automation, Email Automation
  • Self-motivated, creative person with analytical, problem-solving, organizational, and interpersonal skills and the ability to adapt quickly to shifting priorities
  • Proven history of working with developers and cross-functional business stakeholders
  • Clear, concise technical writing skills and excellent interpersonal and communication skills
  • Experience with supporting multiple implementation work-streams simultaneously
  • Basic understanding of database organization and integration approaches. Must be able to write basic SQL queries
  • 5+ years experience as a Business Systems Analyst
  • Experience with business analysis and business process improvement, preferably in a high-growth enterprise SaaS environment
  • Experience with scripting or programming in Python, UNIX shell, or similar