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Help desk Specialist
Ref No.: 20-04024
Location: San Antonio TX, Texas
Segment:Federal
JOB OPENING TYPE:SONJ- New Request
JPAS:NO

Position: Helpdesk Specialist
Location: San Antonio, TX
Full time position
 
CompTIA Sec+ CE certification must
 
Responsibilities:

  • Hands-on issue resolution at the desktop level including installing and upgrading software, implementing file backups and configuration of systems and applications.
  • Duties include configuration, installation and troubleshooting of desktop and laptop computers, printers, as well as many other devices, and provide hardware replacement or repair as needed.
  • Duties include configuration, installation and troubleshooting of desktop and laptop computers, printers, as well as many other devices, and provide hardware replacement or repair as needed.
  • Preparing media for imaging
  • Copying images to a working copy disk
  • Copying images to a storage disk
  • Experience with Apple or Mac.