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Tier 1 network
Ref No.: 18-16180
Location: Atlanta, Georgia
Segment:Federal
JOB OPENING TYPE:SONJ- New Request
JPAS:YES

Title: Desktop Support
Client: Federal Agency
Location: Atlanta, GA
Position Type: Full-Time Position
               
Clearance:
·         Secret clearance or higher is required.
 
Certification:
·         Security+ CE or equivalent certification is required.
 
Job Description:
·         Train and guide staff hardware and software usage.
·         Network Support
·         Ensure desktop computers interconnect seamlessly with diverse systems.
·         Recommend and implement upgrades on systems to ensure longevity.
·         Identify and repair hardware and network connectivity issues.
·         Assist in technical upgrading and maintaining of entire desktop systems.
·         Ability to work in a fast-paced, constantly changing, information technology environment
·         Strong customer service
·         Strong verbal and written communication skills
·         Database management including strong attention to detail and problem solving
·         Ability to work multiple priorities simultaneously
·         Skill in organizing and coordinating data calls
·         Ability to follow-through on any task that cannot be completed immediately.