Ref No.: 18-05393
Location: Norman, Oklahoma
Segment:Commercial
JPAS:NO
Description:Job Description:
As the Greeter, you will play a vital role in the customer experience, by serving as a front-line ambassador. You will guide customers through signing in at our queueing station, returning/exchanging equipment, and demonstrating our products and services while providing an exceptional customer experience.

Primary Responsibilities and Essential Functions
  • Provides best-in-class customer service; maintains polished and professional presence
  • Welcomes customers with a warm and friendly greeting as they enter the store; including a smile, handshake, and opening the door for each customer entering the store
  • Send customers off with a warm and friendly goodbye as they exit the store; including an appreciation statement using their name, and opening the door for each customer
  • Retrieve equipment from customers entering the store, following proper equipment retrieval procedure
  • Ensures sales floor remains well merchandised, clean, and visually appealing at all times
  • Explains and demonstrates products and accessories using our demonstration stations, offering suggestions based on customers' wants and needs
  • Assists with other duties as requested
Qualifications
Minimum
  • HS diploma, GED or relevant work experience
  • 2 or more years of experience in customer service
  • Willingness to work a flexible schedule which includes weekends, evenings, and holidays
  • Must have reliable, consistent transportation
  • Strong interpersonal and communication skills
  • Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
  • Ability to lift 25-50 pounds to help manage stock room inventory
  • Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services; must be able to stand for up to 8 hours per day

Requirements:
Non-Exempt
Bilingual in Spanish Required OR Preferred? Preferred
Potential for extension: Yes
Potential to convert to perm: No
Work Schedule/Hours per Day/Hours per Week: 30-35 per week
What is the Store hours? M-F (10-7), Saturday (10-5), Closed Sundays
Will the Candidate/Greeter handle Cash/Credit Card Payments? No