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Ref No.: 18-04991
Location: Newark, New Jersey
Segment:State and Local
• Serves as initial point of contact for visitors, telephone calls and deliveries to the agency.
• Efficiently and courteously answering multi-line telephone system.
• Responds to routine inquiries, takes messages, or routes callers to appropriate parties.
• Greets visitors and notifies appropriate employee or office of arrivals.
• Accepts deliveries and contacts offices for retrieval.
• Formats and keyboards correspondence of reports.
Working knowledge of office practices, proper grammar, spelling and punctuation, and basic arithmetic.
• Proficient in the use of personal computers in a Windows environment.
• Ability to efficiently and courteously answer multiple telephone lines
• Ability to accurately take clear, concise messages or route callers.
• Highly reliable and independent worker.
• Ability to read, understand and apply policies/procedures.
• Ability to accurately format and keyboard data.