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Product Support II
Ref No.: 18-03259
Location: San Jose, California
Title - Delivery Specialist
Work Shift - M-F 6am-2:30pm
Duration - 6-12 months (could be temp to perm for right person)
Essential Functions/Responsibilities:

The SDI Delivery Specialist will install and service water purification systems or deliver equipment with semi-trailer/Tractor at customer sites or deliver tank loads of bulk water. In this role, you will deliver, set up and mobile trailers and prepare them for service at customers in industrial applications.
  • Drive truck to deliver mobile water treatment equipment to customer site.
  • Ensure that correct equipment required for the daily route is loaded, secured and meets quality specs. Load and unload equipment on truck as required.
  • Completes Vehicle Inspection Reports for pre-trip inspection.
  • Keep daily driver logs to comply with all DOT requirements.
  • Takes water samples and conducts the following tests including but not limited to TDS, resistivity, pH, CO2, Cl2, and hardness. Accurately record results and make suggestions or changes as required.
  • Rinses ion exchange units to customer specifications at customer sites and ensures quality specifications met.
  • Performs both dry and wet ion exchange exchanges.
  • Off loads 6,000 gallons of bulk water at customer sites.
  • Maintains good housekeeping at all times, which includes the vehicles and customer sites.
  • Follows client and customer EHS policies and rules.
  • Maintains contact with customer on site, communicating effectively, politely, and responding to their needs. Maintains good customer relationships.
  • Assist with equipment or product delivery outside normal scope when needed due to business levels, including possible on-call periods.
  • Trains other employees on duties and responsibilities.
  • May be required to be on call during non-business hours.
  • HS Diploma, GED or equivalent.
• Possess a valid commercial driver's license and clean driving record history and keep current medical card.
• Ability and willingness to handle repetitive weight - 50 lbs
• Ability and willingness to work in all weather conditions
• Ability and willingness to: read, and interpret technical manuals, procedures, and regulations; to write reports; to subtract, multiply, and divide in all units of measure
• Ability and willingness to work in range of environments to include but not limited to industrial facilities, manufacturing facilities, and power industry facilities

Desired Characteristics:
  • Minimum of 2 years of experience in applicable fields such as electrical, industrial, mechanical, maintenance or plumbing
  • Minimum of 2 years of water industry experience in ion exchange, water treatment, reverse osmosis or membranes and related equipment highly desirable.
  • Associate's Degree in electrical, industrial / mechanical, engineering, or water treatment disciplines
  • Vocational training in applicable fields such as electrical, industrial/mechanical maintenance, water treatment, plumbing
  • College coursework in chemistry
  • Experience driving heavy equipment & company vehicles such as panel vans or service trucks
  • Initiative
  • Customer Focus
  • Accountable