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Program Manager
Ref No.: 18-02700
Location: Patuxent River, Maryland
Work Authorization:US Citizen
Job Title: Program Manager
Location: Patuxent River, MD 20670

Full time/Permanent

Qualification: Secret Security Clearance

Certifications: PMP certified.

Summary of Job Description:
  • Has a requirement to provide enterprise-wide Information Technology (IT) services, and its respective customers.
  • The Contractor, in close cooperation and coordination with the government, will be responsible for services related to IT Service Area delivery activities and all other relevant IT service providers.
  • This cohesive working relationship shall ensure successful ongoing day-to-day service delivery for all Contractor IT Service Area and corresponding Sub-Service Areas.
  • These activities include total lifecycle systems and service management, as well as associated tasking.

Require Skills:
  • This contract requires IT services management across the three primary service areas and corresponding sub-service areas identified as below:
  • CTR Services: Service Management, Embedded NMCI Point of Contact (POC) Support, Deskside Support
  • One major initiative, mandated by higher authority, and implemented under Department of the Navy guidelines and binding contract terms, this effort, to provide standardized hardware and software services, establishes several key Government roles under Customer Technical Representative (CTR) Team. The Information Technology/Cyber Security (IT/CS) Infrastructure and Operations DivisionCTR Team is responsible for planning, execution, and oversight of the contracts. The Team provides planning, submission, management of orders, modifications, pre-invoice validation, and application certification from requirement identification to end of life. The team assists in identifying and resolving process and policy impediments that hinder efficient and effective implementation, transition, and steady state processes. This support is provided at the customer site, and the services and environments vary depending on customer demand.